Technology help,
at your home.
Friendly home IT support in Stockport for computers, Wi-Fi, printers, email, new devices, smart technology and general troubleshooting. We come to you.
Book a home visit →ON SITE
Technology is often easier to fix where it is actually used. CookTec provides patient, practical help in your home, so equipment can stay connected and the problem can be understood in its real setting—without carrying everything to a shop.
Help with the technology
around your home.
Computer & device help
Slow computers, confusing settings, software problems, updates and everyday troubleshooting.
↗02Home Wi-Fi & networking
Coverage problems, unreliable connections, router setup and practical home network improvements.
↗03Printers
Printer setup, wireless connection problems, scanning and getting devices working together.
↗04Email & accounts
Account setup, Microsoft 365, password and sign-in problems, and clearer everyday organisation.
↗05New computer setup
Updates, accounts, applications, data transfer, printers and the practical details needed to get started.
↗06Backup & data transfer
Moving important files and putting a straightforward backup approach in place.
↗07TVs, streaming & smart devices
Smart TVs, streaming devices, video doorbells and connected home technology.
↗08Home CCTV
Considered camera and recording installations with help using the finished system.
↗No need to disconnect everything and carry it to a shop.
Appointments that work around you. Daytime isn’t always convenient, so evening and weekend home visits may be available by arrangement.
Home visits are centred on Stockport, including Bramhall, Cheadle, Cheadle Hulme, Hazel Grove and Marple, with surrounding areas considered depending on the work.
Clear from the
first conversation.
- 01
Tell us what is happening
A short description helps us understand the equipment, problem and whether a home visit is appropriate.
- 02
Arrange a suitable time
Daytime is not always convenient, so evening and weekend visits may be available by arrangement.
- 03
We come to you
The equipment stays connected and the problem can be investigated in the place where it occurs.
- 04
Leave things clearer
We explain what changed in straightforward terms and identify any sensible next steps.
Useful answers,
before we start.
Do I need to bring my computer to you?+
No. CookTec provides on-site home IT support, so we come to you and can see the computer, Wi-Fi, printer or smart device in the environment where it is used.
Which areas do you cover?+
Home visits are centred on Stockport, including areas such as Bramhall, Cheadle, Cheadle Hulme, Hazel Grove and Marple. Please ask if you are nearby; availability depends on location and the work required.
Are evening or weekend appointments available?+
They may be available by arrangement. We do not promise round-the-clock support, but we understand that daytime appointments are not always practical.
Can you help with more than computers?+
Yes. We can help with home Wi-Fi, printers, email and accounts, smart TVs, streaming devices, video doorbells, home CCTV and other connected technology.
Will you explain what you have changed?+
Yes. The aim is to leave the technology working and the next steps understandable, without unnecessary jargon or a patronising approach.